It is brand new, I bought it from Amazon, how do I get a replacement? Amazon Music Stream millions of songs. Please assign your manual to a product: If yes, move the AP router farther away from receiver, and also move the mouse closer to receiver. Answered on Jun 17, Be the first to rate this product Rate this product:

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If the problem is still the same, contact our customer support for assistance.

Suitable for use with both PC and Mac, this Genius. Can you send me the driver? To achieve a Netscfoll competency level, Solvusoft goes through extensive independent analysis that looks for, amongst other qualities, a high level of software expertise, a successful customer service track record, and top-tier customer value.

I need to get this fixed! This optical mouse is available in a gorgeous black color design. Sometimes the wireless mouse cursor jump randomly, it’s possible the AP router AP router and receiver use the same frequency or a battery low problem will cause the receiver frequency to be affected.

Genius NetScroll – mouse – RF – black Overview – CNET

Tried to change batteries, even downloaded drivers from your website, but nothing changes. If it is not working after changing the battery, try to turn the mouse switch off and on again.


Everything else works great Genius Computers Check out some of my other posts if you need more tips and info. Mouse will stop working when moving or the cursor jumps randomly for no reason. If it is the same result on different USB ports, the mouse is broken, contact customer support for assistance.

Warranty & Support

Posted on Jul 19, Be the first to answer. Sometimes genuis I turn on the mouse, underneath, the LED lights are on, but mouse does not work, why?

Learn more about Amazon Prime. Furthermore, this mouse makes the use of laser technology to operate, which gives you the freedom to use it on any surface. One receiver is mapped with one KB, so if the dongle receiver is lost, unfortunately, it is not replaceable. Unfortunately, we do not provide technical manuals to end users, you can contact customer support for assistance.

This mouse from Genius has a high DPI that makes it more sensitive to cursor movements, thus enabling you to get the work done with the slightest of cursor movements.

This Genius Netscroll mouse features a high movement resolution of DPI that enables it to react to the smaller movements of your hand, thus allowing you complete your work quickly and with precision.


There is a mass of drivers for windows but where should i go for a safe mac download. This mouse is light in weight, which gives you the freedom to carry it with you on the go. Available from these sellers. Please try your search again later. Genius Look Webcam Questions. Update your profile Let us wish you a happy birthday!

Don’t have an account? Your Mobile number has been verified! Jay Geater is the President and CEO of Solvusoft Corporation, a global software company focused on providing innovative utility software. I’ve been in twice with problem. You can log in into your Amazon account and generate a Amazon return label.

Genius NetScroll 600 – mouse Series

I need a gnius manual to check for potential problems, so can repair it ourselves. Posted 22 hours ago Be the first to answer.

How do I solve this? Have one to sell?